TARKAN: The Blue Ocean Builder

Terms of Service

1. General

These Terms of Service (“Terms”) govern the use of the services offered by Smart Concepts GmbH, Zingel 17, 31134 Hildesheim, Germany (“we”, “us”, “our”). By purchasing or using our services, you agree to these Terms.

2. Services

We provide consulting and implementation services aimed at improving our clients’ business performance and revenue (“Services”). The exact scope of services is defined in the individual offer, order form, or agreement with you (“Agreement”).

3. Fees and payment terms

  • All fees are stated in the offer or on the order page.
  • All fees are payable upfront unless explicitly agreed otherwise in writing.
  • Your access to the Services may begin only after we have received full payment.
  • Any additional services requested by you that are outside the agreed scope may be charged separately.

4. 90‑day revenue guarantee (refund rule)

We offer a 90‑day performance guarantee under the following conditions:

  1. The guarantee applies only to the specific service package where this guarantee is explicitly mentioned in writing.
  2. You agree to implement all reasonable recommendations we provide in a timely manner and cooperate fully.
  3. If, after 90 days from completion, you have not generated additional revenue attributable to our changes, you may request a partial refund.
  4. If met, we will refund 50% of the fee. The remaining 50% is retained for work delivered.
  5. To claim, submit your request in writing within 14 days after the end of the 90‑day period with evidence.

We reserve the right to decline if you did not implement recommendations or if external factors (global crises, bans) impacted results.

5. No general performance promise

Except for the explicit 90‑day guarantee above, all services are provided on a best‑effort basis. We cannot guarantee specific revenue figures as results depend on market factors.

6. Client responsibilities

You agree to provide accurate info, give timely access to systems, and comply with applicable laws and platform rules.

7. Intellectual property

Unless agreed otherwise, all strategies and materials provided remain our intellectual property. You get a non-exclusive license for your own business use only.

8. Limitation of liability

To the maximum extent permitted by law, our liability is limited to the amount you paid for the specific service. We are not liable for indirect or consequential damages.

9. Termination

Either party may terminate for material breach. Fees paid are generally non‑refundable, except as stated in the Refund Policy or Guarantee.

10. Governing law

These Terms are governed by the laws of Germany. Jurisdiction: Hildesheim, Germany.

11. Changes

We may update these Terms. Continued use of services implies agreement. Last updated: 10 December 2025.